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 | Important Enhancements and Fixes

Zendesk Integration

The Zendesk help center is now available on facilisight for facility managers to access and raise tickets for their corresponding sites.

The same can be accessed from the question mark icon.

The Zendesk icon is now available on the Internal portal Heatmap for support personnel to access tickets created for the particular site.

The icon is available next to the heatmap refresh icon on the banner.

View Only Facilisight Manager
 
View Only Facility Manager, an additional user type added to the list of users already available in the system, Provides the capability for a Facility manager to monitor the site through heatmap, system & zone settings, alerts, graphs, PAM dashboard, and schedules with no edit capabilities.
 

| New and Updated Docs

Internal Portal Heatmap- Latest

User Management- Facilisight

| Software Release Versions

Component
Latest Version
Internal Portal
 
1.946.0
Facilisight Portal- 
1.923.0
Facilisight App
1.4.0
Zendesk
0.0.3

 

| Firmware/Hardware Feature Availability Versions

NA

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