Check Wi-Fi Connection & Reset Jetpack

1. Check for the Blue Cloud icon in the upper-left hand corner of the tablet/CCU.  

2. If the cloud is white with a yellow "!" then there is a Wi-Fi connection issue.  

3. Locate the jetpack and hold down the pinhole-sized reset button for 5 seconds.  If there is no pinhole reset, hold down the power button for 5 seconds.