Mahalingam Chandrasekar
Articles
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Protocol Converter Node (PCN)
| OverviewThe PCN (Protocol Converter Node), or SmartNode V2 device, is a core edge component that enables local control, sequencing, and data aggregation within the building management and IoT eco...
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CCU as BACnet MSTP Server
| OverviewAs part of enhancing the interoperability capabilities of the 75F Building Management System, support for BACnet MSTP (Master-Slave/Token-Passing) has been added to the CCU. While the CCU...
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USB Manager
| OverviewThe USB Manager is a new feature introduced exclusively in the CCUXR to simplify the management of multiple USB-based communication interfaces. The 75F system supports various field commu...
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Mystat 4 Pipe Fan Coil Unit
| OverviewThe 75F MyStat 4 Pipe Fan Coil Unit (4PFCU) is a unique profile that provides both heating and cooling conditioning.Based on the system's conditioning and fan modes and the temperature of...
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Billing Admin User Management
| OverviewA new user role—Primary & Secondary Billing Admin—has been introduced in the Subscription Management module of the 75F platform. This role is designed to streamline and secure the managem...
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What is the hierarchy of user access under Subscription Management?
Access privileges are defined by role and tier: Support Users/Internal Portal Users – Full access based on assigned tier across the organisation or site level. Facilisight Users (Primary Facility M...
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How can users view their subscription and billing details?
Users can access the Subscription Details section within the 75F platform. Non-billing users can only view their subscription tier and renewal information, while Billing Admins have access to addit...
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What features can be added that are not available in either Standard or Pro tiers?
Several add-ons enhance integration and analytics capabilities, including: External APIs – For third-party system integrations. FDD (Fault Detection and Diagnostics) – For system-level efficiency i...
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What happens if a user with a Standard subscription tries to access Pro features?
When users on the Standard tier attempt to access Pro-only features, the system displays a restriction pop-up message. These restrictions are enforced both at the dashboard widget and scope level, ...
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How can users upgrade from a Standard to a Pro subscription?
Users with the Billing Admin role can upgrade by selecting the “Upgrade Now” option available on any restricted feature. The system then displays a detailed subscription screen where users can revi...