Saffron AI Chat

| Saffron AI Chat 

| Saffron – Intelligent Assistant for the Site

Saffron is the AI-powered digital assistant for the 75F ecosystem, designed to simplify system interaction, improve operational efficiency, and provide intelligent guidance across the entire building automation lifecycle.

Embedded within Facilisight, Saffron enables users to interact with their building systems using natural language. Unlike traditional chat assistants, Saffron does more than answer questions — it can take actions, analyze system data, and dynamically generate widgets and visualizations that help users understand building performance based on their conversation.

Saffron acts as a knowledge companion and operational assistant for system integrators, facility managers, and end users by enabling intelligent interaction with the 75F platform.

| Purpose

Saffron bridges the gap between complex building automation systems and users by providing instant, contextual intelligence across configuration, troubleshooting, analytics, and training.

Instead of navigating multiple dashboards, documentation, or reports, users can simply ask Saffron questions or request insights, and the assistant will retrieve data from the entire site dataset and present meaningful results.

| Conversational Intelligence with Actionable Insights

The Saffron interface within Facilisight enables users to interact with the system through conversation. The assistant interprets user prompts and responds in multiple ways, including:

• Answering questions about system behavior

• Retrieving relevant site data

• Generating charts or widgets for analysis

• Providing recommendations or troubleshooting steps

• Triggering system-related actions when applicable

This allows users to move from questions → insights → actions in a seamless workflow.

| Three Types of AI Prompts

Saffron recognizes different types of conversational intent and processes them accordingly. Prompts generally fall into three primary categories, allowing the assistant to determine whether the user is seeking information, analysis, or an operational action.

While example prompts may be provided for guidance, users are not limited to predefined commands. Because Saffron has access to the entire site's data set, users can naturally elaborate their requests and the assistant will interpret the intent to deliver meaningful results.

Users are encouraged to experiment with prompts and provide feedback to continuously improve the system.

| Key Capabilities

| Intelligent System Guidance

Saffron helps users understand and operate 75F systems by answering questions such as:

• How to configure devices or equipment profiles

• What a specific alarm or system status means

• How a control sequence works

• Recommended troubleshooting steps

This significantly reduces the learning curve for new users and improves operational efficiency.

| Real-Time Operational Insights

Saffron can analyze site data and generate insights such as:

• Highlighting trends or operational patterns

• Auto commissioning checkout trigger

The assistant can also build widgets and visualizations dynamically to help users analyze system performance directly from the conversation.

| Installation & Commissioning Support

For system integrators and installers, Saffron assists with:

• Equipment profile configuration

• Point mapping guidance

• Sequence explanations

• Commissioning validation steps

This accelerates deployment and reduces configuration errors.

| Knowledge Hub for the 75F Ecosystem

Saffron acts as a centralized AI knowledge base that understands:

• 75F equipment profiles

• Control algorithms and sequences

• Installation guidelines

• Training materials

• Best practices

Users can access this knowledge instantly without navigating multiple documents.

| Continuous Learning Platform

As the 75F ecosystem grows, Saffron evolves by learning from:

• Product documentation

• Training programs (75F University)

• Support cases

• System data patterns

This ensures the assistant becomes increasingly intelligent and useful over time.

| Getting Started

Once you have received access to Saffron AI, you should see a chat bubble to the left of your Site Overview page.

Before you can ask Saffron anything about your building, you must first complete registration (see below). This is very simple, and helps us personalize the AI just for you.

Please note that no features will be unlocked unless this step has successfully completed.

First, Saffron will ask you to provide your name:

Next, you will be prompted to provide a name for your AI:

That's it, you've completed the registration step!

Note: When the user fails to register, the AI chat does not proceed and provides a message to register to start using, as shown below.

Now whenever you interact with Saffron again, you should see a personalized message.

| Explore

First, you can explore your site and the current conditions in it. Explore around and find out what you require

• What are the current CCU versions?
• Are my CCUs online?
• What's the weather in my building?
• How many floors/rooms/equips in the building?

This allows you to ask questions about your building's data:

• Plot a graph of the zone current temps
• Plot the IAQ as a bar chart
• Plot the current temps as a line chart

Saffron only supports a limited set of measurements today:

1. current zone temps
2. IAQ
3. discharge air temps

We continue to add measurements based on usage and feedback. Only line charts and bar charts are supported today.

Integrated Help Desk

All 75F Support content is now available via AI Chat. You can now ask general 75F support-related questions such as:

• "What is a DAB profile?"
• "What's the difference between DAB and VAV?"
• "What's the difference between a named scheduled and a special schedule?"
• "Help! Why isn't my RTH pairing?"
• "What is the recommended CO2 threshold per ASHRAE Guidelines?"

Saffron AI will cite all its sources and include the most relevant articles it could find.

AI Recommendations

Saffron now supports Summary-Tables and Heatmap Filters. The AI recommends the best visualization for your requirement based on how other users have interacted with them in the past. The more these visualizations are used, the more likely they are to be recommended in the future.

Example Usage

• "Show me the occupancy"

The AI infers that the best visualization for this task is our built-in Heatmap Filter that generates occupancy details for each zone:

• "Show me a VAV summary"

In this case, the AI infers that the best visualization is a Summary Table that has been created by our team for this exact purpose.

In some scenarios, a simple command may be too vague, so you can direct the AI:

• "Show me a heatmap of RSSI"
• "Show me IAQ as an overlay"

Whiteboard to Dashboard

You can now upload your sketch onto the Chat UI and generate a dashboard from it. Simply click on the attachment icon and upload an image.

• Select the image from the + icon

• Attach the required image to the chat

• Select Convert Sketch to Dashboard

Note: Users can attach even PDFs for the name plate data extraction kind of query.

The Dashboard is displayed from the image

We currently support Summary Tables and Dynamic Charts. This is useful if you're not very familiar with our extensive dashboarding tools and just need a quick dashboard containing analytics for your building

Transferring to a live agent

Users can request to be connected to a live human agent anytime during the conversation. Saffron integrates with Zendesk to provide a unified UI that allows a user to switch between an AI agent and a live agent.

• "I want to talk to a live agent"

Language Preferences

Users have the ability to update their language preferences by simply asking Saffron:

• Please use Spanish from now on
• I prefer talking in Hindi

| Analyze

Second, we expect you may want to visualize the data. Saffron can help you with some visualizations as well. 

Prompts based on latest data:

• What are the latest zone current temps?

• Show me the latest discharge-air temps

• Show me the latest IAQ / CO2 levels

• Which zones had current-temps greater than 75F?

• Which zone had CO2 levels greater than 500ppm?

Prompts based on historical data:

• What were the highest/lowest/avg zone current-temps today?

Nameplate Data Extraction

Saffron now lets you update your building equipment using images of HVAC nameplates. Saffron will convert these details into Haystack tags and automatically update the equipment.

To get started:

• Upload an image using the + icon

• Select the right suggestion (or type your own)

• Specify the zone you want to update using Twitter-style mentions via the '@' sign

• Follow the prompts to update your equipment

Note: please make sure the equipment supports editable tags (capacity, manufacturer, etc.)

| Actions

Finally, it's likely you'll want to perform actions on your building. You can simply ask Saffron AI to do things for you without having to navigate through Facilisight tools.

Scheduling

Set desired heating and/or cooling temps for zones:

• Set the heating temp to 72F for 1hr for all zones
• Set the cooling temp to 74F for 2hrs for the "Office"
• Increase the heating by 1 degree for 2hours for all zones
• Decrease the heating by 2 degrees for 1hr for the "Office"

Set special schedules

..at the zone-level:

• There's a meeting at the "Office" from 3pm-5pm today. Can you set the heating to 71F?

...at the building-level

• There's a special building event from all day tomorrow. Can you set the heating to 72F?

Set vacation schedules

..at the zone-level:

• The "Office" is under construction tomorrow. Shut off the HVAC.

..at the building-level:

• The building is closed for Christmas from 24th-26th. Can you shut off the building?

Alert Configuration

Subscribe to alerts:

• Subscribe to all high severity alerts
• Subscribe to all medium severity alerts for the "Office"

Unsubscribe from alerts:

• Unsubscribe me from all low severity alerts for 2 days
• Unsubscribe me from all medium severity alerts at the "Office" until eod

Building Management

• Generate building passcode

| Feedback

Users can submit feedback on AI responses:

Use the 'Got more feedback?' option to provide more detailed feedback:

Saffron is still in its early stages, and your feedback is critical as it allows us to fine-tune and tweak our algorithms so we can provide the most relevant and accurate responses for your queries

| Multi-Lingual Support

The Saffron AI chat now supports multiple languages, as shown below.

The multilingual support in Saffron AI Chat is a feature designed to make the system more accessible and usable for people who prefer different language. Still, it’s important to understand what it currently does and its limitations.

It means you can talk to your building in your own language, instead of adapting to the system’s language.

| Prerequisites

User requirements

Pro subscription tier needs to be enabled for the Site to have access to the Saffron Intelligent Assistant

• Users will be able to use the chat assistance in
  • Facilisight Portal (Web)
  • Facilisight App (Mobile)

Application requirements

Summary Tables and Dashboards are not available via the Facilisight App today.

| Additional Notes

• You can phrase the above questions any way you like, as long as they are unambiguous
• Naming the AI: users can give the agent a name, and provide a name the user prefers to be called
• Text-to-speech: users can use the sound icon at the top of the chat window for speech synthesis
• Speech-to-text: users can use the mic button in the input text box for speech recognition
• Multi-lingual (auto-detecting speech language is currently supported)